Cancellation Policy

  • Tickets are non-refundable and non-transferable.
  • Tours are held rain or shine.
  • Tours begin promptly.
  • If you or anyone in your group is not feeling well on the day of your tour (including symptoms of COVID-19 or respiratory illness) or has recently been exposed to someone with COVID-19, please do not plan on taking the Studio Tour. For rescheduling and additional information, please contact Guest Relations at 323-956-1777.